Privacy Policy
Last updated: September 2026
1. What we collect
When you place an order we collect your name, email address, phone number and delivery address. If you leave a product review, we may also store the photo and text you submit. We do not store your card or banking details — payments are processed by PCI-DSS compliant payment gateways.
2. How we use it
Your details are used only to process and deliver your order, send order and shipping updates, respond to your queries, and — only if you agree — share occasional festive collection announcements.
3. What we never do
We never sell, rent or share your personal information with advertisers or third parties for their marketing. Your data is shared only with the courier and payment partners required to fulfil your order.
4. Cookies
This website uses only essential cookies needed for the shopping bag and site preferences. We do not run advertising trackers.
5. Data security & retention
Order records are kept securely on encrypted servers and retained as required for accounting and Indian tax law. You may ask us to view or delete your personal data at any time.
6. Contact
For any privacy question or data request, email thensfartsandcrafts@yahoo.com or WhatsApp +91 91033 50091. Address: Shahi Mohalla, Awanta Bhawan, Soura, Srinagar 190011, Jammu & Kashmir, India.
Questions?
Email thensfartsandcrafts@yahoo.com · WhatsApp +91 91033 50091
Shahi Mohalla, Awanta Bhawan, Soura, Srinagar 190011, Jammu & Kashmir, India